comcast construction department

This work, which will include laying over eight miles of fiber, is expected to . I am developing an office park in Tallahassee, FL. I have been trying to get service for over a month now. Supervisor put in a ticket. Get Support Find an Xfinity Location Check the status and hours of locations near you. Please take a look at these additional steps, it should help clarify the process. 0000203180 00000 n The cable runs across my neighbors property. Comcast Service Center. I just did, now can someone finally help me? .it's Comcast, don't expect anything to be . 0000006653 00000 n I cannot tell you how many times we have called customer service to no avail. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. 0000203368 00000 n I told them get me connected then we'll wory about pricing at this point. Sounds just like what I'm dealing with. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". I've had the same issue for nearly a month now. 0000203341 00000 n Our highly experienced team will help you select the best services for your property. However I havent received the call from the construction team yet. [h 07@AAPE:yX001H2d76H9/PZcKFF^ Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. We will take a look at the situation with your new place to see what the hold-up is. 130.9 mi Comcast Service Center. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. 0000003610 00000 n We had our electrician install conduits between the poles. You would not have service until the line is buried and then an install tech comes back. Understood. We have a new possible project in NM and have had NO luck with the business/customer support numbers. 0000001138 00000 n Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. 0000002534 00000 n Get in touch with a Comcast specialist. 0000004309 00000 n Why do I have to start a new chat, why can't you help me? Hello @lanannak. We can help with both the service issues and the exposed cable. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm Yeah sounds like similar situation. Connectivity and managing Your Comcast Business network. 0000013245 00000 n If no plant is in place you will have to wait until it is built. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 Were committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Jan 2009 - Dec 20124 years. We can't cut our grass without moving the cable. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. To do so, click on the chat icon located at the top right of this forums page. I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. New Kensington, PA 15068. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . Let your business or community stand tall with a custom network infrastructure. Instead of having overhead cables across our backyard, we are burying all of the lines. .it isn't easy to contact them even when part of your job directly deals with them. Dec 2020 - Sep 202110 months. Please help. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. How do you get service?! These partnerships have proven to be key to the success of our Supplier Diversity program. It's a new townhome that is finished and I am moving in tomorrow. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. You'll work with a family-like team that supports you and has your back. I need to contact AT&T, WOW and Comcast to facilitate the relocation. @ComcastMichael can you please reach out to me as well. Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction. Each time the tech arrives to find no work has been done. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . I am sorry you are having issues getting your lines taken care of and I would love to assist you. Let's get started by having you send us a direct message so we can help. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. register their mobile number in My Account. In most cases, these lines are installed when your home's being built. 0000202381 00000 n 0000007636 00000 n Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. I apologize to hear of the issues you keep running into when trying to get this tap installed. Sorry about that. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. 0000003309 00000 n Comcast Construction - $13,000+ Official Response. Greetings, @l8867vette! 0000005177 00000 n I want the service but something has to be done. Please allow us the opportunity to help and we will see what we can do. I don't know what else to do. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. I will be here if you continue to experience difficulty. 0000014297 00000 n If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Not available in all areas. I can surely submit a ticket to see if this piece of equipment is ours. We actively partner with organizations that support diverse suppliers, including: the Billion Dollar Roundtable, National Minority Supplier Development Council (NMSDC), Womens Business Enterprise National Council (WBENC), and national Chambers of Commerce. Internet Products Overview. I just did, now can someone finally help me? Sales kicked me back to tech support. <]/Prev 295588/XRefStm 1442>> When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. All users should have access. Things like this can take some time, as every area is unique. Pittsburgh, PA 15235. I am looking for this information also. Let's get started by having you send us a direct message so we can help. We'll be there to help. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. I have a mans number in construction that said he would take care of it. If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). All I want is internet and home phone - there's a box in front of my house. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. Thank you so much for reaching out to us here on our Community Forums platform. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. We can help with both the service issues and the exposed cable. Construction Specialist. 0000005518 00000 n . We had our electrician install conduits between the poles. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. I have had this identical scenario happen 4 times now. I appreciate you taking the time to reach out to us here on the forums. I have had this identical scenario happen 4 times now. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. Each time the tech arrives to find no work has been done. Hey @user_42efc9! Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. If you ever find the secret sauce please share with me. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. He has quit taking my calls. I've got a project up in Michigan that requires a few utility poles that need to be relocated. CAN SOMEONE JUST HELP INSTEAD OF FORWARDING ME TO SOMEONE ELSE?! Cookie Notice 0000010977 00000 n Wow! please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. You can visit the, If you have questions, were here for you 24/7 at. Moon, PA 15108. My husband runs a small business and we're really losing out. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. 0000003459 00000 n please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Hello! Sounds just like what I'm dealing with. We actively create and expand opportunities for diverse-owned businesses in our supply chain. Let me know. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We can help with both the service issues and the exposed cable. What You'll Find at Comcast. Hey there, @user_a0f167. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Nurturing Diverse Subcontractors @ComcastJodie I do not have a chat option. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? trailer I have had this identical scenario happen 4 times now. Then search Xfinity Support to start a chat with us. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Now were getting ready for whats next our next-generation network thats faster than ever. 0000001622 00000 n Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. . I am so sorry to hear that you are still waiting for confirmation of serviceability. Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. Comcast: someone below provded me with this number.. 1-800-XFINITY. Greater Nashville Area, TN. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Each time the tech arrives to find no work has been done. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. However I haven't received the cal We've received a quote of over $13,000 to construct cable to our home. How do you not have internal numbers to contact another internal department? WiFi Pro. Instead of having overhead cables across our backyard, we are burying all of the lines. Hi, gangelo88. 0 Your services will be interrupted during these updates. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Connection Pro. Diverse suppliers bring value to our company, not just through their offerings, but also by creating opportunities for economic growth in our communities. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. %PDF-1.5 % WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? 0000008766 00000 n Once completed, this new interchange will be a game changer. @user_285696 Hey there! For more information, please see our I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. How do you not have internal numbers to contact another internal department? Called 1-866-496-9669 which is the only number I could find. Again, I'm getting zero help. The cable runs across my neighbors property. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. We'll be there to help. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. I hope you are having an amazing day! An underground cable line normally brings Xfinity services to your home. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. The work is done by a contractor Comcast hires. I do not know what to do. PECO did their job but it has been impossible to get xfinity to come out. Hey @user_42efc9! .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. I want to look further into this and get you some answers, we thank you for your interest in our services! Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. In a crowded market, every detail counts especially when deciding where to live or set up a business.

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