axs change delivery address

Free Boxes. The place I found I could update a shipping address for passes is at the AXS Fan account page. Total was #****. After calling several times to have them address my issue, nobody was able to help and they all gave me false hope and incorrect information. They asked for these documents to change a damn name. Im not getting an option to change my delivery. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: You can also request to change the delivery address for your shipment through our mobile app. 3. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. The tracking number states they were delivered to my mail box which is in a nest of boxes at *********** complex. If the sender is willing to do so, they can log into the UPS portal to update the address associated with the package. Latecomers may be seated at the discretion of Client or venue. Reroute your package to a different location or change the delivery date. What do I do? BBB Business Profiles generally cover a three-year reporting period. Individuals in possession of a recording device are subject to confiscation and/or ejection. Members are charged an additional fee for each confirmed 2-hour delivery window request. If you do not receive your tickets by 4/28/23 please email us directly for ticket to be manually sent to you. Thank you for contacting AXS. If UPS has the wrong address listed on the label, unfortunately this is a problem that must be resolved promptly. Enter in the correct address, and the package should be redirected to the right location. We cannot offer a refund as AXS purchase policy and the event promotion team state that all sales are final. SAFETY AND SECURITY. If there is an issue with the recipient not being able to collect the package within that five-day period, they may be able to request an extension online. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. Be sure to provide the full address, including any mandatory apartment/suite numbers and zip code. Note that complaint text that is displayed might not represent all complaints filed with BBB. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Alternatively, you can call UPS customer service at 1-800-742-5877 and request to have your package rerouted. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below.If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. Your email address will not be published. We act as a sales agent for our Client. For help with your AXS order/account . If you are the sender of the package, you can change the delivery address via your UPS account. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. After I gave them this information, I havent heard anything back in over a week. Whats the difference between a dust extractor and a vacuum cleaner? If the package still goes uncollected at that point, then the package will be returned to the sender. I use the AXS app to buy 1 ticket for the ********* game on 7/4/2023, I try multiple times because I was getting an error after serval attempts it let me enter my card and name info after submitting for payment I gave me an other error. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. I can understand the confusion on who is responsible in this matter. Mail . *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Please be advised that all sales are final no refunds or exchanges as per the AXS purchase agreement. Required fields are marked *. On the second delivery attempt, the driver will attempt to deliver the package to the exact address. 6 Reply noturavgscientist 24 days ago That works thank you!! When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. Please review the purchase agreement linked in the email as well as the excerpt provided. Why? They take your money instantly and hold on to it, charge ridiculous fees upfront and additional high fees for resale. If you missed a delivery, you received a UPS Delivery Notice letting you know that your driver was unable to deliver your package. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Both you and the receiver can use the packages tracking number to check the status of the intercept request. Click on Your Account. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. At NO time BEFORE I purchased these tickets, was there any mention of not being able to transfer tickets until a specified date. You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. Footer.languageSelector.ja-jp.region ****Additional transportation charges may apply if outside original delivery area. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_24',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_25',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If the package has been delivered to the wrong address and cannot be recovered, unfortunately you may need to reship the item and incur additional costs. Are e-tickets different from digital tickets? They will ask you to return the package to the sender. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. If the tickets were not received then we would now need change your order to Will Call. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. Thank you for contacting AXS. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. Youll only be charged if your intercept request is completed. You can also use your UPS Delivery Notice number online to request a hold on eligible packages. Once you're signed in, select Accept Transfer. So I think the way they dealt with issue was unreasonable for me.The order number is 264095187.If you could help me with this issue, I'd be really grateful. A per-order delivery fee may also be assessed, depending on the delivery method. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. This includes making sure the package was delivered to the address on the package, not some other address that could have been provided. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). BBB is here to help. You should first check the address label on the package and see if it is the correct recipient. We make no representations or warranties about the quality of your watching experience or your display. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. This can include changing the delivery address, the delivery date, the delivery method, or any other details related to the customers order delivery. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. Open an account to save 30% off FedEx Express, access time-saving tools, and more! ******* will also be getting a complaint. Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billingand much more. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. My ticket ID is ****. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. If the driver is unable to deliver to the address, they will attempt to leave the package with a neighbour. Holder covenants not to sue any of Releasees for use of Personage as provided herein. In these cases, customer service will attempt to contact you, using the information we have on file. Your receipt has been resent at this time as well. If the package was sent to an incorrect address, then the sender is responsible. The body said: "Unfortunately, we have some bad news: the tickets that were transferred to you for MUSE 4/6/23 have been canceled and removed from your account. The promoters of the event reserve the right to change ticket prices, event location, restrict selling/transferring and seating assignments based upon supply and demand for the event. We act on your behalf, as seller, when listing or reselling tickets. Hi I'm ********* from **. Note that Internet Explorer is no longer supported. Explain the situation clearly and that the address listed on the package is incorrect or incomplete. I requested a refund for my ticket due to **** application. ***Premium members get two free confirmed 2-hour delivery window requests per year. I used the wrong email address for my e-tickets. We will notify you by email if this box office collection is required. Service Alert Due to Situation in Ukraine. If UPS will not pick up the package, you can drop it at a local UPS store or other shipping facility, with the senders address on the package. . I even asked to speak to a manager and was refused to speak to one and the rude agent hung up on me. If you are still unable to view them you would need to uninstall and reinstall the AXS app and then log back in and they should be there. Find information on our most convenient and affordable shipping and mailing services. We have made changes to our Privacy Policy. Scan the Delivery Notice to track it and find the nearby UPS Access Point location where it was delivered. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). *Sometimes, shippers restrict change delivery options based on package contents. comments sorted by Best Top New Controversial Q&A Add a Comment

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